Returns and exchanges
I accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Digital downloads
Returns and exchange details
I want you to be completely thrilled with your order. If you are not satisfied, please contact me within 10 days of receiving your photograph and I will replace or exchange it.
You will be responsible for returning items in their original condition as well as return shipping costs.
In the event of a lost package I will ask you to wait 1 month before I replace your item. It has been my experience that even the most sidetracked packages, find their way in that time frame. I'm unable to offer refunds after 180 days.
** I do not offer refunds on cell phone cases. If you receive a defective product the item will be replaced.